Information We Collect

We may collect the following categories of information:

Information you provide directly, such as your name, email address, and any message you send to us.
Technical and usage information, such as device type, operating system, browser, app version, crash logs, diagnostic data, IP address, and general interaction data.
Information from third-party platforms or marketplaces when you access our services through them, subject to their own privacy practices.

We do not knowingly collect sensitive personal information unless you choose to provide it to us in a support request or other direct communication.

How We Use Information

We use information we collect to operate and improve our services, respond to inquiries, provide support, maintain security, troubleshoot issues, comply with legal obligations, and communicate important product or policy updates.

How We Share Information

We may share information with service providers that help us host, secure, maintain, or support our services. We may also disclose information if required by law, to protect our rights, or in connection with a merger, acquisition, financing, or sale of assets.

We do not sell your personal information.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including support, legal, accounting, security, and operational needs. Retention periods may vary depending on the type of data and the reason it was collected.

Your Rights and Choices

Depending on where you live, you may have rights to request access to, correction of, deletion of, or a copy of your personal information, and to object to or restrict certain processing. You may also have the right to appeal a decision related to a privacy request.

To make a privacy request, email info@plastaq.com. We may need to verify your identity before completing the request.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us personal information, contact us and we will take appropriate steps to investigate and delete it if required.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

International Use

If you access our services from outside the country where our operations are based, your information may be transferred to and processed in countries where privacy laws may differ from those in your jurisdiction.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the services after an update becomes effective means the updated policy will apply.

Contact

If you have questions about this Privacy Policy or our privacy practices, contact us at info@plastaq.com.

Plastaq
3556 S 5600 W, Suite #1-1279
West Valley City, UT 84120
United States